---
title: "Return Policy"
url: https://purexisbeauty.com/return-policy/
date: 2026-01-14
modified: 2026-07-07
author: "PUREXIS"
description: "Return Policy - Purexis Return & Refund Policy Purexis Skincare | Last Updated: January 14, 2026 1. Our Commitment At Purexis, we take pride in the quality of our skincare..."
word_count: 357
---

# Return Policy

Return Policy - Purexis

-

# Return & Refund Policy

Purexis Skincare | Last Updated: January 14, 2026

## 1. Our Commitment

At **Purexis**, we take pride in the quality of our skincare products. If you are not entirely satisfied with your purchase, we're here to help. Our goal is to ensure your skin health journey is positive and stress-free.

## 2. 30-Day Return Period

We offer a **30-day return policy** for all products. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

In the same condition that you received it.
- In the original packaging.
- Accompanied by the receipt or proof of purchase.

**** 3. Returns for Marketplace Purchases (Walmart)**
Since Purexis products are fulfilled through **Walmart.com**, all returns and refunds must be initiated through the Walmart platform.

To start a return:

- Log into your Walmart.com account.
- Go to your "Purchase History."
- Find your Purexis order and select "Start a Return."
- Follow Walmart’s instructions for shipping the product back or returning it to a local Walmart store.

## 4. Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately at **support@purexisbeauty.com**. We will work with the marketplace provider to ensure a replacement or full refund is processed at no additional cost to you.

## 5. Refunds

Once the marketplace (Walmart) receives your item, they will inspect it and notify you that they have received your returned item. After approval, a refund will be initiated to your original method of payment. The time it takes for the credit to appear depends on your card issuer's policies.

## 6. Non-Returnable Items

For health and safety reasons, we cannot accept returns for products that have been significantly used (more than 25% of the product gone) or items that were purchased during a "Final Sale" event.

## 7. Need Assistance?

If you have any questions on how to return your item to us, or if you encounter any issues with the Walmart return process, please reach out to our dedicated support team:

**

**Purexis Support (Innova Max USA)**

**

support@purexisbeauty.com

**

+1 (307) 310-4240

**

Mon - Fri, 9am - 5pm EST